Help

Short answers to the questions this product raises most often[cite: 29].

Business — how do I start?

Register with a business email address, verify the one-time code, then complete the setup wizard: business details, brand identity, and optionally an identity verification request. Registration does not grant a verified badge; verification is a separate reviewed step[cite: 29].

Business — what do the labels mean?

Risk level describes what was observed. Confidence describes how much information the assessment rests on. Evidence strength describes how directly the indicators were observed. Business impact and urgency describe the practical consequence and how soon to act. They are reported separately on purpose[cite: 29].

Business — why does a case say "Inconclusive"?

Because the information that would have to be examined could not be retrieved — for example a platform returned a login wall. The case keeps the submission, records the failure and lists what to check manually[cite: 29].

Customer — do I need an account?

No. The safety checker, the community feed and reporting a scam all work without a business account, and anonymous reporting is supported[cite: 29].

Customer — why does a report not appear straight away?

Reports and comments are held for review before publication. Submissions that look like they contain personal data, credentials or a definitive accusation are held until a moderator has checked them[cite: 29, 30].